🔒 سياسة الخصوصية

1. Introduction

Welcome to Arabat. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information.

2. Data We Collect

Account Information:

• Phone number (WhatsApp OTP verification)
• Name (optional)
• Profile photo (optional)

Usage Data:

• Bookings and transactions
• In-app search history
• Saved vendors (wishlist)

Financial Information:

• Transaction history (card data processed by Checkout.com, not stored by us)

Device Data (optional):

• Location (only for "Nearby" feature)
• Push notification token

3. How We Use Your Data

• Account creation and identity verification
• Processing bookings and payments
• Sending booking confirmations and notifications
• Improving the app experience
• Legal compliance in Qatar

4. Data Sharing

We do not sell your data. We share it only with:

• Vendors: Necessary booking info after confirmation
• Checkout.com: Payment processing
• Twilio: WhatsApp OTP delivery
• Apple: Push notifications and Apple Pay
• Legal authorities: Only when legally required

5. Device Permissions

• Camera/Photos: Profile photo upload only
• Location: Show nearby vendors (optional)
• Notifications: Booking updates (optional)
• Face ID: Secure auth before payments (optional)
• Calendar: Add events to calendar (optional)

6. Account Deletion

• Delete your account from: Settings → Account → Delete Account
• All personal data erased within 30 days
• Financial records kept 5 years for legal compliance

7. Security

We use SSL/TLS encryption for all communications. We do not store credit card data on our servers.

8. Children's Privacy

Arabat is for users 18+. We do not knowingly collect data from children.

9. Contact

For inquiries: privacy@arabat.app